Diamond Jewelry Sales Specialist | Brooklyn NYC
Company: Frank Darling
Location: New York City
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Job Description Frank Darling is
a female-founded fine jewelry brand making custom engagement rings
feel exciting, personal, and refreshingly human. Known for our
modern design and sustainability-minded approach, we’ve been
featured in Vogue, WSJ, Bloomberg, Glossy , and more. We’re looking
for a Diamond Jewelry Sales Specialist to join our team on-site.
You’ll work closely with clients during one of the biggest moments
of their lives—guiding diamond selection, translating inspiration
into design, and creating a seamless, confidence-building
experience from first hello to final sparkle. Key Duties and
Responsibilities: Respond quickly to inbound phone calls, chats,
and emails. Guide clients through the process of choosing a stone
and finalizing the ring purchase. Confidently provide feedback on
the diamonds clients select from our website. Confidently provide
real-time diamond recommendations while chatting over the phone or
on the website. Advise clients on the four c's Advise clients on
the differences between lab-grown diamonds, natural diamonds, and
Moissanite Advise clients on all aspects of ring selection, from
prong thickness to band thickness, setting style, and wedding band
selection Empower clients to feel confident in their
once-in-a-lifetime purchase Meet sales goals and close sales
efficiently Show diamonds over video chat and in person, and
articulate the differences between different options Work with the
house gemologist to source, select, and present diamonds Maintain
and nurture client relationships as the main point of contact for
all sales Requirements and Experience: Strong knowledge of fine
jewelry styles and trends A keen eye for detail and a high level of
empathy and professionalism Ability to work proactively and think
creatively to solve problems as they arise. Organized and
comfortable multitasking and juggling many client requests at once
2 years of sales experience in jewelry or bridal Extremely
detail-oriented Excellent communication skills GIA Degree a plus,
but not required Jewelry fabrication or design experience is a
plus, but not required Adobe Illustrator experience is a plus, but
not required Job Details: Full-time on-site role located in
Brooklyn, NY Office hours are 10AM to 6PM Available schedules:
Thursday - Monday Salary: Starts at 60K quota-based bonus structure
Benefits: Equity Compensation. Every Frank Darling team member
receives a stock option package to share in the upside of the
company's success. Insurance. Medical, dental, and vision insurance
kicks in on the first day of your 2nd month! 401k. Optional 401k
program. Paid Time Off. A flexible, unlimited paid time off policy
enables motivated goal-oriented team members to recharge
Performance-Based Bonuses. Monthly bonus for achieving sales
targets Disability and Life Insurance. Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your
friends, and your family to make it easy to wear and gift Frank
Darling.
Keywords: Frank Darling, Edison , Diamond Jewelry Sales Specialist | Brooklyn NYC, Design, Graphic Design & CAD , New York City, New Jersey
