Lead Health Information Specialist - Onsite
Company: CIOX Health
Location: Highland Park
Posted on: April 20, 2024
Job Description:
Lead Health Information Specialist - Onsite
Job Locations
US-NJ-New Brunswick - US-NJ-Somerset - US-NJ-Highland Park -
US-NJ-Edison - US-NJ-East Brunswick - US-NJ-Metuchen
Requisition ID
2024-34813
# of Openings
1
Category (Portal Searching)
Operations
Position Type (Portal Searching)
Employee Full-Time
Overview
Who we are...Datavant protects, connects, and delivers the world's
health data to power better decisions and advance human health. We
are a data logistics company for healthcare whose products and
solutions enable organizations to move and connect data securely.
Datavant has a network of networks consisting of thousands of
organizations, more than 70,000 hospitals and clinics, 70% of the
100 largest health systems, and an ecosystem of 500+ real-world
data partners. What we offer...By joining Datavant today, you're
stepping onto a highly collaborative, remote-first team that is
passionate about creating transformative change in healthcare. We
hire for three traits: we want people who are smart, nice, and get
things done. We invest in our people and believe in hiring for
high-potential and humble individuals who can rapidly grow their
responsibilities as the company scales. Datavant is a distributed,
remote-first team, and we empower Datavanters to shape their
working environment in a way that suits their needs. What we
need...This position is responsible for processing all release of
information (ROI) specifically medical record requests in a timely
and efficient manner ensuring accuracy and providing customers with
the highest quality product and customer service. Associate must at
all times safeguard and protect the patient's right to privacy by
ensuring that only authorized individuals have access to the
patient's medical information and that all releases of information
are in compliance with the request, authorization, company policy
and HIPAA regulations. This is an intermediate level position with
at least 1 year related HIM experience. At Datavant, people are
most important to us. We strive to have a positive impact on each
individual in regard to their personal health information. If
you're looking to make a difference in the lives of many, please
join the Datavant Team!
Position Highlights
* Opportunity to work a full-time schedule. 8am to 4:30pm M-F EST,
OT based on volume (New Brunswick, NJ 08901)
* Receive full benefits including medical, dental, vision, 401K,
tuition reimbursement
* Paid time off (including major holidays)
* Virtual and in-person training
* Opportunity for growth within the company
Typical Day
* Preferred understanding of HIPAA requirements for releasing
medical records and
medical record requests
* Handling inbound and outbound calls, email, fax and other
administrative tasks
* Assisting walk up patients and/or clients
What We're Looking For:
* Great customer service skills
* Administrative/clerical experience
* Previous experience working in a medical office environment
(preferred, not required)
* Willingness to learn and grow within Datavant
Responsibilities
Receive and process requests for
patient health information in accordance with Company and Facility
policies and procedures. Maintain confidentiality and security with
all privileged information.Maintain working knowledge of Company
and facility software.Adhere to the Company's and Customer
facilities Code of Conduct and policies.Inform manager of work,
site difficulties, and/or fluctuating volumes. Assist with
additional work duties or responsibilities as evident or
required.Enhanced need for attention to detail for medical
records.Consistent application of medical privacy regulations to
guard against unauthorized disclosure.Responsible for managing
patient health records.Responsible for safeguarding patient records
and ensuring compliance with HIPAA standards.Prepares new patient
charts, gathering documents and information from paper sources
and/or electronic health record.Ensures medical records are
assembled in standard order and are accurate and complete.Creates
digital images of paperwork to be stored in the electronic medical
record.Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
them appropriately.Answering of inbound/outbound calls.May assist
with patient walk-ins.May assist with administrative duties such as
handling faxes, opening mail, and data entry.May schedules
pick-ups.Assist with training associates in the HIS
positions.Generates reports for manager or facility as
directed.Must exceed level 1 productivity expectations as outlined
at specific site.Participates in project teams and committees to
advance operational Strategies and initiatives as needed.Mentor HIS
staff for further professional development.Inform senior leadership
of issues, opportunities or challenges.Assist throughout the region
with training, mentoring and/or coverage as needed.Participate and
assist with onboarding activities for new employees.Assist with
Quality Assurance tasks as directed by management.Acts in a lead
role with staff regarding general questions and assists with new
hire training and developmental training.Leads training sessions
for timely staff development.Other duties as assigned.
Qualifications
Required
High School Diploma or GED. Must be
18 years of age or older.Ability to commute between locations as
needed. Able to work overtime during peak seasons when
required.1-year Health Information related experience. Basic
computer proficiency. Comfortable utilizing phones, fax machine,
printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English
language. Detail and quality oriented as it relates to accurate and
compliant information for medical records. Strong data entry
skills. Must be able to work with minimum supervision responding to
changing priorities and role needs.Ability to organize and manage
multiple tasks.Able to respond to requests in a fast-paced
environment.Presentation skills for small group settings. Forward
thinking and ability to problem solve. Preferred
2+ year Health Information related
experience. Meets and/or exceeds Company's Productivity Standards.
Previous production/metric-based work experience. In-person
customer service experience. Ability to build relationships with
on-site clients and customers. Comfortable bringing new ideas,
process improvement suggestions, and feedback to internal
stakeholders. Working conditions & physical demands Work is
generally performed in an office environment in which there is only
minimal exposure to unpleasant and/or hazardous working conditions.
Must have the ability to stand and sit frequently throughout an
eight-hour period, reach horizontally and vertically for overhead
use. Must be able to use a telephone or headset equipment.
Incumbent must be able to lift 20 lbs., perform work at a computer
terminal for 6-8 hours a day, and function in an environment with
constant interruptions. Reasonable accommodations are available to
qualified individuals with disabilities. Limited travel may be
required. To ensure the safety of patients and staff, many of our
clients require post-offer health screenings and proof and/or
completion of various vaccinations such as the flu shot, Tdap,
COVID-19, etc. Any requests to be exempted from these requirements
will be reviewed by Datavant Human Resources and determined on a
case-by-case basis. Depending on the state in which you will be
working, exemptions may be available on the basis of disability,
medical contraindications to the vaccine or any of its components,
pregnancy or pregnancy-related medical conditions, and/or religion.
With very limited exceptions (medical conditions or sincerely held
religious beliefs that prohibit you from getting the vaccine), one
of the requirements for this job is that you be fully vaccinated
against COVID-19. *Except for states where legally prohibited to
enforce mandates. Pay ranges for this job title may differ based on
location, responsibilities, skills, experience, and other
requirements of the role. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
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Keywords: CIOX Health, Edison , Lead Health Information Specialist - Onsite, Healthcare , Highland Park, New Jersey
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