Help Desk
Company: STI
Location: Trenton
Posted on: April 1, 2026
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Job Description:
Job Title:Help Desk (Data Entry) Location: Trenton, NJ 08625
Duration: Long Term Job Description: •Maintain a thorough working
knowledge of the day-to-day operating environment, available tools,
and applications. •Maintain a working knowledge of Help Desk and IT
Operations procedures. •Log all incoming problems and requests and
actions taken to resolve them. •Provide first response help desk
support to all customers and users. •Provide assistance in the
areas of site support, and project specific assignments. Attempt to
troubleshoot and resolve problems and satisfy requests. •Provide
support for AOC business applications. •Provide follow-up status to
end-users in accordance with specified support policies and
procedures. •Ensure closed problems are adequately documented. Must
have data entry Experience
Keywords: STI, Edison , Help Desk, IT / Software / Systems , Trenton, New Jersey
